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FAQ's
Trouble Shooting
Do's and Don'ts

FAQ's

What replacement bulb can I use?

Use only UL Classified replacement light bulbs. The packaging of replacement bulb is marked with similar information:

(C7 bulb with 5W rating is shown for example only):

Always use the correct wattage.
See bulb replacement under the trouble shooting section for more information.

Where can I find spare bulbs?

You can find spare bulbs at retail stores or hardware stores, either in the seasonal lighting department or hardware department.

What is the input current to the product?

It is marked on the white cord tag located adjacent to the plug. It is usually located in a line that reads 120V, 60HZ, X.X A where X.X A equals the input current in Amps. For example 120V, 60HZ, 1.04A would have an input current of 1.04 Amps.

How many watts does the product use?

This is equal to the input current (see above for determination) multiplied by 120. For example, for a set with 1.04A input current, the wattage would be 1.04 x 120 = 124.8 Watts. So the input wattage is 124.8 Watts.

How do I determine the operating cost of the lights?

Take the wattage calculated above times the number of sets you are using and divide this number by 1,000 (kilowatts) then multiply it by the number of hours used by your hourly utility kilowatt rate (found on your bill).

For example: 124.8 watts x 2 sets / 1000 x $0.10 per kilowatt-hour = $0.025 (2.5 cents) per hour for 2 sets.

Can I put other covers on the bulbs or over the product?

NO - if provided, only use the included covers with the set, or you may cause personal injury or a fire hazard.

Why do the instructions sheets say not to use the lights on trees made of metal or with leaves or needles made of metal. Does this mean I can not use them on artificial trees?

This is a marking required by UL (safety testing lab), and is intended to warn against the use of lights on the old style silver metal trees that had metal needles as this can be dangerous. Artificial trees with PVC or Mylar needles are not included in this warning, so it is ok to use on these types of trees.

Why does the product have a warning on it about the wires having lead in them?

The State of California requires that all products that contain lead in them (even if trace amounts) have this warning. For additional information on lead contained in wire insulation, go to the “The National Lead Information Center” web site (US EPA) at http://www.epa.gov/opptintr/lead/nlic.htm

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Trouble Shooting

One bulb on my set is out. How can I fix this?

Unplug light set, check that bulb is screwed in tightly. If bulb still doesn't light after plugging set back in, replace bulb (see instructions on how to replace bulbs below).

All the lights are out. What can I do?

1. Check the outlet by plugging another light or appliance into it to make sure power is present at the outlet.
2. If power is present at the outlet after checking per step 1, then do the following:
a. For sets with an end connector - Unplug string, make sure the maximum number of lamps doesn't exceed maximum allowed by checking the cord tag near the end connector (white tag with black print at end of string). The maximum number of lamps is typically 60. If it does have more than the maximum number, disconnect enough sets so that the maximum is not exceeded, then check the fuse in the first or second set as it is most likely blown (see instructions for fuse replacement below). Replace with spare 5A (large) fuse found inside plug, attached to plug, or in a plastic bag included with the set (or purchase a 5A replacement). If fuse blows again, replace light set.
b. For sets without an end connector - Check for blown fuse, replace with spare 5A (large) fuse found inside plug, attached to the plug, or in a plastic bag included with the set (or purchase 5A replacement). See instructions for fuse replacement below. If fuse blows again, replace light set.

How do I replace bulbs?

1. Unplug set from the outlet by pulling on plug (do not pull on cord).
2. If provided with covers, gently remove cover (covers typically snap on or clip on).
3. Unscrew bulb from base by turning bulb counter clockwise.
4. Use only UL Classified replacement light bulbs. The UL Classified packaging is marked similar to the example to the right. (C7 bulb with 5W rating is shown for example only).
5. Always use the correct wattage, 120V bulb as marked on white cord tag near plug. This tag will indicate the maximum wattage on it for the proper replacement bulb
6. Install the correct replacement bulb by screwing bulb back in clockwise. Caution – do not over tighten or glass / plastic may break.
7. Check operation by plugging light set back in.

How do I replace the fuse?

If available, please follow the fuse replacement instructions provided on the instruction sheet, as they are the most accurate for your set. If not available, use the following instructions:

1. Make sure light set is unplugged. Do not unplug by pulling cord.
2. Confirm fuse size and rating matches original fuse.
3. Disconnect additional sets before replacing fuse.
4. Open fuse cover by sliding open access cover on top of attachment plug towards blades. Use of an insulated screwdriver may be required.
5. Remove fuse carefully and replace with same rating/size fuse.
6. Completely close fuse cover by sliding access cover, if access cover has latches, push cover closed so tabs latch.
7. If fuse continues to blow, discard product. Do not modify fuse holder to make replacement fuse fit.

Information: 5 amp 125 volt fuses are for use in C7, C9, G30, G40, rope lighting, bubble lights, flicker flame sets, and candles which contain replaceable fuses made in 1997 or after (sets made in 1997 and after indicate a manufacture date on a white tag).

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Do's & Don'ts

Installation:

- DON'T mount permanently. For temporary use only (90 days max)..
- DON'T mount near heaters, fireplaces, candles, ovens, or other sources of heat.
- DON'T mount with nails or staples.
- DON'T let lamps rest on cord or wire.
- DON'T let children play with product, or place within their reach.
- DON'T leave plugged in unattended.
- DON'T hang ornaments from cord or string.
- DON'T close door or window on cord or wire.
- DON'T cover bulb with cloth, paper or other material while in use.
- DON'T over tighten bulbs.
- DON'T change fuse while plugged in.
- DON'T try to insert plug into non-polarized outlet or extension cord (one plug blade is wider than the other).
- DON'T overload extension cords or outlets. Add up the maximum current of all the sets connected to the extension cord or outlet and make sure it does not exceed the marked rating on the extension cord.
- DON'T place on your indoor tree. Not recommended because of higher levels of heat from bulbs.
- DON'T let bulbs contact drapes, carpeting, upholstery, bedding, or anything that will burn.
- DON'T touch bulbs while lit. Hot surface! Allow bulbs to cool first.
- DON'T decorate or handle while plugged-in, may damage bulb causing increased temperature.
- DON'T install in bathrooms or within 10 feet of tubs, pools, fountains, or other bodies of water.
- DON'T plug in more than 60 bulbs end to end on sets with an end connector.
- DON'T use outdoors unless indicated on white cord tag near plug that it is for “indoor and outdoor use.”
- DO inspect product carefully before using or reusing. Discard any products that have cut, damaged, or frayed wire, loose connections, cracked enclosures, or exposed wire.

Storage:

- DON'T store outdoors or leave installed all year long (90 days maximum per year). Set will prematurely age and may possibly be damaged.
- DO store in a cool, dry location protected from sunlight. (The UV rays from the sun can damage the plastic so that it becomes brittle and fade colors.)

Repair:

- DON'T attempt any repair to the light set by cutting, splicing, replacing plug, lampholders, or the end connector.
- DO replace bulbs and fuses - see above for instructions in the trouble shooting section.

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