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FAQ's
Trouble Shooting
Do's and Don'ts

FAQ's

Can I cover the rope lighting?

NO – covering the rope lighting may cause personal injury or a fire hazard.

How many watts does the product use?

This is equal to the number of feet of rope light multiplied by the number of watts per foot. Please see the cord tag or instruction sheet for this information.

What is the input current to the product?

Once you determine the wattage of the product, simply divide that number by 120 to get the input current. For example a 99W rope light would be 99/120 = 0.825Amps.

How do I determine the operating cost of the lights?

Take the wattage calculated above times the number of rope sections you are using and divide this number by 1,000 (kilowatts) then multiply it by the number of hours used by your hourly utility kilowatt rate (found on your bill).

For example: 99 watts x 2 sets / 1000 x $0.10 per kilowatt-hour = $0.02 (2 cents) per hour for 2 sets.

Why does the product have a warning about lead?

The State of California requires that all products that contain lead in them (even if trace amounts) have this warning. For additional information on lead contained in wire insulation, go to the “The National Lead Information Center” web site (US EPA) at http://www.epa.gov/opptintr/lead/nlic.htm

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Trouble Shooting

A section of my rope lighting is not lit. Can I fix this?

Rope lighting has sections of light bulbs connected together in 18”, 24” or 36” lengths depending on the rope construction. Unfortunately, the bulbs are not replaceable. If this occurs, replace the item, or use it as is.

My rope lighting is not lighting at all, no bulbs are lit. What can I do?

1. Check the outlet by plugging another light or appliance into it to make sure power is present at the outlet.
2. If power is present at the outlet after checking step 1, do the following:
a. For rope lighting with a connector - Unplug string, make sure the maximum number of feet of rope doesn't exceed the maximum allowed by checking the tag near the end connector (white tag with black print at end of rope or in the instructions). The maximum number of feet can be 100 to 200 feet depending on the type of rope. If it does have more than the maximum number of feet, disconnect enough rope sections so that the maximum is not exceeded, then check the fuse as it is most likely blown (see instructions for fuse replacement below). Replace with spare 5A (large) fuse found inside plug, attached to plug, or in a plastic bag included with the rope (or purchase a 5A replacement). If fuse blows again, remove all sections of rope connected to it and replace fuse again. If it still blows, replace the item.
b. For sets without a connector - Check for blown fuse, replace with spare 5A (large) fuse found inside plug, attached to the plug, or in a plastic bag included with the set (or purchase 5A replacement), see instructions for fuse replacement below. If fuse blows again, replace the item.

How do I replace the fuse?

If available, please follow the fuse replacement instructions provided on the instruction sheet, as they are the most accurate for your set. If not available, use the following instructions:

WARNING - Risk of fire. Do not replace attachment plug. Contains a safety device (fuse) that should not be removed when in use. Discard product if the attachment plug is damaged.

Steps for replacing the fuse:

1. WARNING - Risk of electric shock: Grasp plug and remove from the receptacle or other outlet device. Do not unplug by pulling on cord.
2. Open the fuse cover by sliding the fuse access cover on top of attachment plug towards blades.

3. Remove fuse carefully.

4. WARNING - Risk of fire: Replace fuse only with same size and rating 5 Amp, 125 Volt fuse (a spare fuse is provided with product).

5. Close fuse cover by sliding fuse access cover on top of attachment plug to closed position.

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Do's & Don'ts

Installation:

- DON'T connect more than the maximum marked length (marked on tag near end connector and on instruction sheets).
- DON'T plug in while coiled.
- DON'T cut rope.
- DON'T mount near other lighting products.
- DON'T mount within 1" of itself, or another rope lighting.
- DON'T attempt to replace bulbs.
- DON'T install or touch rope lighting while plugged in.
- DON'T mount on, or support with, sharp objects that may cut plastic insulation.
- DON'T mount or place in a groove, or on any material that may melt or ignite (e.g. Styrofoam, carpet, paper, etc.).
- DON'T mount with glue.
- DON'T mount near heaters, fireplaces, candles, ovens, or other sources of heat.
- DON'T mount with nails or staples, use mounting clips included with set.
- DON'T mount or install in children’s rooms or play area, or allow children to play with the rope light, or place within their reach.
- DON'T leave plugged in unattended.
- DON'T hang ornaments or other objects from rope or plug cord.
- DON'T close door or window on rope, cord, or wire.
- DON'T cover rope with cloth, paper or other while in use.
- DON'T change fuse while plugged in.
- DON'T try to insert plug into non-polarized outlet or extension cord (one plug blade is wider than the other).
- DON'T overload extension cords or outlets.
- DON'T let rope contact drapes, carpeting, upholstery, bedding, or anything that will burn.
- DON'T touch rope while lit. Hot surface! Allow rope to cool first.
- DON'T install in bathrooms or within 10 feet of tubs, pools, fountains, or other bodies of water.
- DON'T use outdoors unless indicated on white cord tag near plug that it is for “indoor and outdoor use” or “suitable for wet locations”.
- DO inspect product carefully before using or reusing. Discard any products that have cut, damaged, or frayed wire, cord, or rope body (tube) insulation, loose connections, cracked enclosures, or exposed wire.

Storage:

- DON'T store outdoors or leave installed all year long. Set will prematurely age and may possibly be damaged.
- DO Store in a cool, dry location protected from sunlight. (The UV rays from the sun can damage the plastic so that it becomes brittle and fade colors.)

Repair:

- DON'T attempt any repair to the rope lighting body and do not cut, splice, or replace plug, lamp holders, or the end connector. Bulbs are not replaceable.
- DO replace fuse when needed - see trouble shooting section.

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